Terms & Conditions

Terms and Conditions

Welcome to Rock View Farms. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General

Rock View Farms, located at Mono Centre, specializes in the sale of meat products, including beef, pork, chicken, and kitchen essentials.

2. Product Information

We take pride in raising our animals naturally and ethically to provide high-quality meat products. Our offerings include beef, pork, chicken, and various kitchen staples. Product availability is subject to change, and restock dates are provided for customer convenience.

3. Ordering and Payment

- Ordering: Orders can be placed through our website or by contacting us directly via email at rvfmonocentre@gmail.com or phone at 519-217-8623.

- Payment: Payment details will be provided upon order confirmation. We accept various payment methods as specified during the ordering process.

4. Pickup and Delivery

- Pickup: Orders are available for pickup by appointment only at our farm in Mono Centre. Directions will be provided upon order confirmation.

- Delivery: Delivery options, if available, will be discussed at the time of order placement.

5. Returns and Refunds

Due to the perishable nature of our products, all sales are final. If there is an issue with your order, please contact us within 24 hours of pickup or delivery to discuss a resolution.

6. Compliance with Regulations

All meat products sold by Rock View Farms are processed in accordance with Ontario's Meat Regulation (O. Reg. 31/05) under the Food Safety and Quality Act, 2001. This ensures that all meat offered for sale is inspected and meets food safety requirements.

7. Limitation of Liability

Rock View Farms shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the products in question.

8. Privacy Policy

We are committed to protecting your privacy. Personal information collected during the ordering process is used solely for order fulfillment and communication purposes. We do not share your information with third parties without your consent.

9. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website and services constitutes acceptance of any changes.

10. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

- Email: rvfmonocentre@gmail.com

- Phone: 519-217-8623

- Address: Mono Centre

Thank you for choosing Rock View Farms.